At Egasca we have been assuming the responsibility of offering not only first class machines, but also a reliable technical service to be close to our customers when they need it most.
From always, to give service has been and is, our main commitment. That is why we have a human team involved, qualified and with great experience in the sector. Today, more than 70% of our staff is part of the SAT. This is the only way to resolve and attend to possible incidents quickly and efficiently. At Egasca, we strive every day to offer a technical assistance and spare parts service in less than 24 hours, thanks to our extensive stock and the proximity of our representatives.
There are already several companies that trust us with their preventive maintenance services. A solution with which we manage to plan periodic inspections to guarantee maximum machine productivity. With the philosophy of "win to win", in Egasca we work to maintain the equipment always, in the best conditions, helping our clients to obtain high profitability to their investment.
"A customer who buys from us for the first time, does so for the quality, reliability and technology of our machines. But if he repeats, it is because of the capacity of our technical team" assures Ramon Vila, Delegate of Catalonia, a community with which he has a park of 300 machines installed. "What they value most is the agility of our service, since from one day to the next the technicians go to their facilities to give them a quick response", continues Ramon.
Having been able to provide a professional service to the thousands of machines we have installed throughout the country over all these years, has meant that our customers and collaborators continue to have confidence in us. Thank you!